Greetings everyone.
We would like to give you an update on Shenzhen's Covid-19 policy.
Shenzhen, our city, has recently updated the Covid-19 guidelines. All the packages entering China from abroad need to be sterilized, and the shipping companies are not allowed to provide delivery services. As a result, the whole process of receiving parcels from the overseas would be delayed.
Additionally, we can no longer accept physical ear moulds for CIEMs for the time being. 3D ear impression scans are still acceptable for certain CIEM models.
The pandemic is still ongoing, and there might be unexpected delays in shipments. However, we will do our best to process and ship out all our orders while adhering to the safety guidelines.
We will keep you updated, should there any major changes in the policy again.
We seek your understanding in this matter. Thank you very much.
Take care and stay safe.
With Kind Regards,
Linsoul Team
