Hi there,
Thank you for your review of our product. We're sorry to hear about your experience with the 7Hz x HBB Elua.
We understand that you are experiencing an issue with sound imbalance. To help us determine if the issue is related to the cable, could you please try swapping the left and right sides of the cable? This will help us identify if the problem is with the cable itself.
Once you've done this, please let us know if the imbalance follows the cable or remains on the same side.
We have sent you an email to gather more information, please keep an eye on your inbox.
Sorry for the inconvenience.